The most oft used phrase when anyone has seen our house from pre-purchase to present. Sorta like people saying “sorry for your loss” when a beloved pet dies. Words that are meant to placate and change the subject but not really sympathize.

From this point forward I favor honesty over politeness. Feel free to laugh out loud at our current shambles of a house, tell us we must’ve just fallen off the back of the turnip truck, and refuse to lend us any money before we ever ask.